The most common complaints I read about DuraCeramic tile is installation related and mainly about cracking grout. This is usually caused by not enough grout and is easily corrected. For installation, it is essential only the correct adhesive and grout are used. Another complaint I see here and there are the ones of damage caused by dropping heavy objects or dragging heavy furniture accross the surface. To this I say, not even a concrete driveway is damage proof if precautions are not taken.
I have DuraCeramic tile in my kitchen, breakfast room, and laundry room. It has been down about 2 1/2 years. I have a dent by my cooking island caused by dropping a crock pot. Did I get mad at Congoleum? No, I was mad at myself for being clumsy. I also had some grout related problems right after installation which have been corrected. Did I get mad at Congoleum? No, I was mad at the installer for not following instructions. I also had a water issue in the laundry room that caused no damage.
We sell about 50,000 flooring products on a yearly basis and Congoleum’s DuraCeramic Luxury Vinyl Tile has the fewest complaints of any product we sell. Consumers must remember that no floor, or any other product for that matter, is indestructible. I am proud to offer DuraCeramic tile to our customers that are considering this type of floor. So buy with confidence that your new floor will look great and be serviceable for years to come.